I haven't placed an order with IW for ages and ordered the Elysee Cream just now while I'm at a friend's house, using the computer. Seconds after the order had gone through, my mobile rang and it was a chap from IW. They noticed I was browsing and is there anything he could help me with? No, I said, everything's fine and I just finished placing my order. Now are they just ExceptionallyHelpful or ExceptionallyDesperate?!?
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