I tried to find an old order details from 2022 last year but only had about 6 months worth of orders showing. I now keep a copy of my order confirmation on my pc. Not that I buy much these daysIs there any way to go back further than a year on your order status pages does anyone know, please? I’m trying to trace something I ordered , think it was earlier last year that’s not showing?
I usually end up searching my emails to find my confirmation and then searching the item number to see if it still existsIs there any way to go back further than a year on your order status pages does anyone know, please? I’m trying to trace something I ordered , think it was earlier last year that’s not showing?
nope for that you have to contact cs & get them to send it youIs there any way to go back further than a year on your order status pages does anyone know, please? I’m trying to trace something I ordered , think it was earlier last year that’s not showing?
I had a list of ALL my purchases, it was frightening !!!!SCW is right, you have to phone customer services but they are quite good at sending it to you. I asked for a copy of an order from way back as I needed it as proof of purchase for my insurance company and there wasn't a problem. They offered to post it to me and seemed astounded when I asked if they could just scan it and email it! They did though - once I'd explained to them how to do it
CC
I have orders dating back to 2021 in my order status pages, but the orders are jumbled up so not in true date order !Is there any way to go back further than a year on your order status pages does anyone know, please? I’m trying to trace something I ordered , think it was earlier last year that’s not showing?