TheManWithNoName
Registered Shopper
- Joined
- Feb 16, 2023
- Messages
- 2,128
Many of us have reported Gemporia to the ASA for their dubious sales tactics and misleading over the past year or two.
Many of us have also expressed dissatisfaction that the ASA seem to do little other than give Gemporia repeated warning after repeated warning.
This frustration doesn't just seem limited to this forum. I know of other people that have reported Gemporia, and I've also seen various Facebook posts in jewellery groups, etc where people have reported Gemporia for misleading - and those people have commented that the ASA have either not investigated their complaint at all, or issued a 'slap on the wrist' warning.
I believe that the ASA is not fit for purpose. They are well aware of the amount of times that Gemporia have been referred to them - and they are well aware of the amount of 'warnings' they've handed out to Gemporia. Yet despite that, they seem reluctant to take more serious action to stop Gemporia from misleading once and for all . In short, the ASA do not appear to be a threat to Gemporia. If anything, Gemporia seem to be getting worse with their misleading, and it is my opinion that the reason for that is because they know that they've been referred to the ASA a significant amount of times now - yet no punishment is ever handed out - and therefore, they no longer see the ASA as a deterrent.
Starting an online petition is pointless because they need several thousand signatures before they are acted upon. This issue is too 'niche' for an online petition.
However, I do believe that if we all raise our concerns in this post, it can be presented to a local MP who will have the power to pass it on to the appropriate minister in parliament. That could be far more useful than an online petition.
However, to do that, this post needs to be factual, relevant and provide clear examples of where we believe the ASA have failed the public.
Please refrain from unnecessary digs or posting opinions as fact. We need this post to be as accurate, honest and genuine as possible if anyone of any authority is to take any notice of it.
If you have contacted the ASA at any point, can you please post your experiences and 'outcomes' of any complaints you raised below. Please ensure that it is factual and honest. If you cannot fully remember, please state clearly that it is from memory, and to the best of your knowledge.
I will post some of mine below over the course of the next few days.
Many of us have also expressed dissatisfaction that the ASA seem to do little other than give Gemporia repeated warning after repeated warning.
This frustration doesn't just seem limited to this forum. I know of other people that have reported Gemporia, and I've also seen various Facebook posts in jewellery groups, etc where people have reported Gemporia for misleading - and those people have commented that the ASA have either not investigated their complaint at all, or issued a 'slap on the wrist' warning.
I believe that the ASA is not fit for purpose. They are well aware of the amount of times that Gemporia have been referred to them - and they are well aware of the amount of 'warnings' they've handed out to Gemporia. Yet despite that, they seem reluctant to take more serious action to stop Gemporia from misleading once and for all . In short, the ASA do not appear to be a threat to Gemporia. If anything, Gemporia seem to be getting worse with their misleading, and it is my opinion that the reason for that is because they know that they've been referred to the ASA a significant amount of times now - yet no punishment is ever handed out - and therefore, they no longer see the ASA as a deterrent.
Starting an online petition is pointless because they need several thousand signatures before they are acted upon. This issue is too 'niche' for an online petition.
However, I do believe that if we all raise our concerns in this post, it can be presented to a local MP who will have the power to pass it on to the appropriate minister in parliament. That could be far more useful than an online petition.
However, to do that, this post needs to be factual, relevant and provide clear examples of where we believe the ASA have failed the public.
Please refrain from unnecessary digs or posting opinions as fact. We need this post to be as accurate, honest and genuine as possible if anyone of any authority is to take any notice of it.
If you have contacted the ASA at any point, can you please post your experiences and 'outcomes' of any complaints you raised below. Please ensure that it is factual and honest. If you cannot fully remember, please state clearly that it is from memory, and to the best of your knowledge.
I will post some of mine below over the course of the next few days.