argeybargey
Retired - Don't Quite Fit
- Joined
- Dec 17, 2008
- Messages
- 2,780
Hi all, having come home from the most horrendous few weeks in hospital (when I can bring myself to do it I shall offload on "the Drop"), I had a moment of madness whilst taking a peek on Gems to see what they'd been up to. I saw the most gorgeous ring and pendant and before you could say "Gems is rubbish", they were in my basket and after many weeks on the wagon I had hauled over £200 worth of belated Chrissy presents to self, self and only self.
Lo, tried to check out this afternoon, when said favoured ring was showing that I could have no more than -1. Didn't take brain of Britain to work that one out, but silly old me never sez die, so I e-mailed to which I received only the automated response, and then later phoned as time was a-tickin'. As I'd suspected, the ring had been sold from out of my basket. I spoke to a very nice young woman but how can you express yourself to someone when you know this is none of their doing. I tried to explain my feelings of disappointment in the hope that she would pass it on so that the Bennetts might know that having regained an original customer they had immediately lost her again and why. However, having caught up with this forum it looks as though this will not matter in the least. Having leaned on the goodwill of their old and original customers for far too long, it now seems that only the new are of any import.
What a sad way to post for the first time after such a horrible experience. I had been looking forward to confessing my lapse but with the pleasure of showing off my goodies. Fat chance! I was offered a credit by way of compensation but what would've been the point in accepting that given that I have no intention of touching this company ever again, not even with the proverbial bargepole, or Yo's catheter even. As you know, I only ever use pinkie as a pointing/prodding tool when the police are to hand.
I did ask for my basket to be emptied but apparently they are unable to do that, so I'll have to wait for it to just die from neglect. You have my full permission to give me a good slap if I show any sign of weakness.
Otherwise, it's great to be home. xxxxxxxxxxxxxx
PS - Forgot to say that the reason I was given is that the new customer level is going through the roof. I managed to raise sufficient venom to say that it's likely to go through the floor if they start treating newbies in the way they've been treating oldies.
Lo, tried to check out this afternoon, when said favoured ring was showing that I could have no more than -1. Didn't take brain of Britain to work that one out, but silly old me never sez die, so I e-mailed to which I received only the automated response, and then later phoned as time was a-tickin'. As I'd suspected, the ring had been sold from out of my basket. I spoke to a very nice young woman but how can you express yourself to someone when you know this is none of their doing. I tried to explain my feelings of disappointment in the hope that she would pass it on so that the Bennetts might know that having regained an original customer they had immediately lost her again and why. However, having caught up with this forum it looks as though this will not matter in the least. Having leaned on the goodwill of their old and original customers for far too long, it now seems that only the new are of any import.
What a sad way to post for the first time after such a horrible experience. I had been looking forward to confessing my lapse but with the pleasure of showing off my goodies. Fat chance! I was offered a credit by way of compensation but what would've been the point in accepting that given that I have no intention of touching this company ever again, not even with the proverbial bargepole, or Yo's catheter even. As you know, I only ever use pinkie as a pointing/prodding tool when the police are to hand.
I did ask for my basket to be emptied but apparently they are unable to do that, so I'll have to wait for it to just die from neglect. You have my full permission to give me a good slap if I show any sign of weakness.
Otherwise, it's great to be home. xxxxxxxxxxxxxx
PS - Forgot to say that the reason I was given is that the new customer level is going through the roof. I managed to raise sufficient venom to say that it's likely to go through the floor if they start treating newbies in the way they've been treating oldies.
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I was in hospital for 6 days at Christmas so it's a shame we weren't in the same one - what a great time the nurses would have had us being the perfect patients :grin:
