I would call them asap and ask what they're going to do, in my experience QVC never even bother to let you know when something like that happens and just leave you waiting for something that'll never arrive. In my last house I had a saga several times where I ordered something, the delivery person decided they couldn't find my house for god knows what reason, so they just didn't bother, took the thing back, cancelled the order and forgot all about it, leaving me waiting about a fortnight before realising something was actually amiss and it wasn't just them being horrendously slow as usual. I wasn't informed of any of this, by anyone, at any stage and neither was I refunded. They clearly thought they could just keep my money for nothing. Absolutely unbelievable. Funny, no other retailers' delivery people struggled to find my house...