Do you ever look at the Feefo reviews for Gems TV/Gemporia?
It has an entertainment factor about it!
I am sure that many customers are happy with their purchase. I am sure that many others are content, they perhaps didn't pay much and can't go to the bother to post a review nor to send it back. Others with more to provoke them might be minded to vent their disappointment on the Feefo website and might then get an unhelpful phone call from the company which basically says sorry that you were disappointed (not sorry that we misrepresented the jewellery by presenting the best example of the piece on air) and reminding you that of course you can send it back under the 30 day money back guarantee.
But aside from that I invite you to try this:
Go onto the Feefo Gemporia reviews and look at the Products, Bad 'read all'. You can do this for the past week or use the drop down for other time period. So once you see the reviews try clicking on the Product name and you will find that you are linked to the item on the Gemporia website - this doesn't always work as the item might be flagged as sold out. But here's the thing can you find the negative review that you have just read on the Gemporia website? No? Really? Well sometimes yes but quite often no. Currently the Jewel of Boudi is the biggest culprit. The bad reviews slate the specimens received and although on Gemporia it currently states 'Rated 2.4/5 based on 31 customer reviews' the reviews posted are all positive. Its not based on time that the review was posted as far as I can see either. So yes it says 'Read what our other customers have to say about this item' this is a very carefully selected set of reviews.
Gemporia couldn't sell what they sell if the customer actually saw the piece that was being allocated to them as they would do in store. And I know that the prices can appear to be very good value and sometimes they are but a like for like comparison is so difficult. So if you receive a piece that was similar to the on screen item I think that you have done well. If you are prepared to take the gamble and pay the p&p to view the item and then a similar or greater amount to send it back then I wish you all the luck that you would wish yourself!
But take a look at the selective use of Feefo reviews and form your own opinion of why this would be the practise!
It has an entertainment factor about it!
I am sure that many customers are happy with their purchase. I am sure that many others are content, they perhaps didn't pay much and can't go to the bother to post a review nor to send it back. Others with more to provoke them might be minded to vent their disappointment on the Feefo website and might then get an unhelpful phone call from the company which basically says sorry that you were disappointed (not sorry that we misrepresented the jewellery by presenting the best example of the piece on air) and reminding you that of course you can send it back under the 30 day money back guarantee.
But aside from that I invite you to try this:
Go onto the Feefo Gemporia reviews and look at the Products, Bad 'read all'. You can do this for the past week or use the drop down for other time period. So once you see the reviews try clicking on the Product name and you will find that you are linked to the item on the Gemporia website - this doesn't always work as the item might be flagged as sold out. But here's the thing can you find the negative review that you have just read on the Gemporia website? No? Really? Well sometimes yes but quite often no. Currently the Jewel of Boudi is the biggest culprit. The bad reviews slate the specimens received and although on Gemporia it currently states 'Rated 2.4/5 based on 31 customer reviews' the reviews posted are all positive. Its not based on time that the review was posted as far as I can see either. So yes it says 'Read what our other customers have to say about this item' this is a very carefully selected set of reviews.
Gemporia couldn't sell what they sell if the customer actually saw the piece that was being allocated to them as they would do in store. And I know that the prices can appear to be very good value and sometimes they are but a like for like comparison is so difficult. So if you receive a piece that was similar to the on screen item I think that you have done well. If you are prepared to take the gamble and pay the p&p to view the item and then a similar or greater amount to send it back then I wish you all the luck that you would wish yourself!
But take a look at the selective use of Feefo reviews and form your own opinion of why this would be the practise!