You could've fooled me, they sell items that were on IW, they made their website more like IW, now they've got presenters that were on IW, so for a company that aren't trying to be like another, they're failing miserably I have to disagree, the make up and skin care is better on IW and so is the customer service, which is exceptional so is their auto delivery which you can order anytime not just on the day, I'm not trying to convince I'm just saying as an ex twenty year customer of QVC who jumped ship to IW two years ago (but have been a member since day one) I've never looked back and no complaints, I get my inexpensive delivery fast and any problems get sorted quick too, but anyway each to their own we can't all like the same thing.