My sister bought me a heated throw for a present. it does not work properly from the start. so I phoned QVC last Thursday and they arranged for the courier to pick it up. I was being cheeky and asked if they could do an exchange i.e I give the courier the throw and he give me the new one. Of course thats too customer friendly for QVC. I have to wait for them to receive it which they still haven't and that could take 2 weeks .....
My sister knows that I really miss the throw but they have no silver ones in stock so had the cheek to say they will send one out when it arrives in their warehouse ...god knows how long that will be. so that I won't be without she is paying upfront for anather throw in anather colour until QVC get their act together and offer her a refund sometimes I really wonder why I buy anything from this chaotic uncaring company.
My sister knows that I really miss the throw but they have no silver ones in stock so had the cheek to say they will send one out when it arrives in their warehouse ...god knows how long that will be. so that I won't be without she is paying upfront for anather throw in anather colour until QVC get their act together and offer her a refund sometimes I really wonder why I buy anything from this chaotic uncaring company.