Chuntley the rude as well. As I've written many times I only watch recorded hours when I like the products & I've had some good tops from Issac Mizrahi so had a look. The one I wanted came in seven colours, including black, blue & white so only four others to work out, she messed that up - living up to the dim part but then she did her usual & bought something she'd seen earlier. Old Glen's doing his usual spiel, I did think her responses were a little perfunctory & then she says: "I have ordered my jumper, I'm so pleased". She tries to turn it round as an advice thing about getting the right screen & stuff only remaining in baskets for 30 minutes. He asks her if she got it in coral & she simpers "Both, I was a bit naughty". It's so rude, I've sent umpteen emails without anything happening so I rang up & complained. I'm now going to send the dim, rude woman a card telling her that I've complained about her awful presentations & unprofessional approach. Glad that's off my chest.