Christmas Kitchen TSV 04/12/15

[AndiK]

Debs has just corrected herself, and said QVC will not collect it, if you want to return it. She seemed surprised at this. Do they expect you to haul it to the post office? It surely exceeds the weight limit - is it 3kg?
Another nail in the coffin, of QVC UK, as a profitable company, it seems. It should be doing everything possible to retain and attract customers, not to drive them away.

Believe me, it is considerably heavier than 3kg! I've no way of weighing mine and am useless as guessing weights but it's a solid beast and is very unwieldy, even in the box. The big guy who delivered it, needed a trolley.