This arrived today by courier.
Not only is it awful tat, stiff material, badly cut and uncomfortable to wear, in my case it is too small.
Emailed CS asking to have it picked up as it came in a huge box too big to carry or to mail, and they are saying as it is not faulty, I have to post it. and be sure to pack it safely!
This cannot be right as a) there is a postal strike and it may take weeks before I get my money back, and b) the postage is going to cost a fortune, apart from the effort of carrying this to the post office.
They clearly could not care less about being helpful to their customers.
this is the first thing I have bought from them for months, and shall not be buying much more. maybe the smashbox and philosophy tsvs, but only things which I cannot get elsewhere.
Not only is it awful tat, stiff material, badly cut and uncomfortable to wear, in my case it is too small.
Emailed CS asking to have it picked up as it came in a huge box too big to carry or to mail, and they are saying as it is not faulty, I have to post it. and be sure to pack it safely!
This cannot be right as a) there is a postal strike and it may take weeks before I get my money back, and b) the postage is going to cost a fortune, apart from the effort of carrying this to the post office.
They clearly could not care less about being helpful to their customers.
this is the first thing I have bought from them for months, and shall not be buying much more. maybe the smashbox and philosophy tsvs, but only things which I cannot get elsewhere.