Cancelling Orders Online

[I Love Chocolate]

Yes, this facility works. :clapping: I wanted to use the app to purchase an item but wanted to use my £10 off code too. Pressed 'Submit Order' expecting a box for the code to come up but it didn't! Then I got an email confirming my order!!

Rushed upstairs to use the laptop (as this has the new website), pressed cancelled and it worked!

Have tried to order the bag online but says it's out of stock and gives different colour options to the app. Very confusing!

Anyone else tried to cancel online yet?

Just wanted to say. Available on the old website but can't get discount code to work :angry:

 

[Capirossi]

Ooh I didn't know you could. Very handy indeed

Sent from my Sony Tablet S using Tapatalk 2

 

[Sazza]

Yes, this facility works. :clapping: I wanted to use the app to purchase an item but wanted to use my £10 off code too. Pressed 'Submit Order' expecting a box for the code to come up but it didn't! Then I got an email confirming my order!!

Rushed upstairs to use the laptop (as this has the new website), pressed cancelled and it worked!

Have tried to order the bag online but says it's out of stock and gives different colour options to the app. Very confusing!

Anyone else tried to cancel online yet?

Just wanted to say. Available on the old website but can't get discount code to work :angry:

Discount code doesn't work online, see this thread http://forum.shoppingtelly.com/forum/showthread.php?35343-Promo-offer

 

[I Love Chocolate]

Discount code doesn't work online, see this thread http://forum.shoppingtelly.com/forum/showthread.php?35343-Promo-offer

Thanks. Was looking for this thread as you replied! I added my comments. So many people I know work/want to work in IT. Surely there must be someone who can fix this blip although looks like their new website has MANY blips. Highly unprofessional.

I'll order by phone tomorrow. Wonder if they'll mention the two cancelled orders?!

 

[donna255]

QVC have said on Facebook, the Code will not work online and won't be fixed. So anyone who has wants to needs to phone.

I love chocolate tell them the reason you had to cancel your orders.

 

[apple]

Yes, this facility works. :clapping: I wanted to use the app to purchase an item but wanted to use my £10 off code too. Pressed 'Submit Order' expecting a box for the code to come up but it didn't! Then I got an email confirming my order!!

Rushed upstairs to use the laptop (as this has the new website), pressed cancelled and it worked!

Have tried to order the bag online but says it's out of stock and gives different colour options to the app. Very confusing!

Anyone else tried to cancel online yet?

Just wanted to say. Available on the old website but can't get discount code to work :angry:

I wonder how long the window of opportunity to cancel lasts once you've placed your order, 10 mins or so do you think?

 

[I Love Chocolate]

I wonder how long the window of opportunity to cancel lasts once you've placed your order, 10 mins or so do you think?

Good point. I would hope at least 24 hours but 10 minutes is probably nearer the truth!

 

[Akimbo]

I managed to cancel an impulse order of a dress about 24 hours later, as long as it says "in process" the cancel button seems available. Though I haven't made a specific study but if this is the case it's a real improvement. I also cancelled a waitlist order which is probably the function I'll use most.

Jude xx

 

[gourangaoo]

Saw this thread so went to look at this cancel button, its great. id ordered the water fountain TSV a few weeks back and had it on waitlist. I sued the cancel button on the website..and yey, it worked....saved myself some money on something i didnt really want!I am personally gonna find this new addition to the online experience very valuable as i shop way too much on impulse..now, one click and its gone again