I was in the South Molton Street shop yesterday with a friend and he was there. Very chatty and served my friend who bought a ring and earrings. I do like B&W but not the big stuff. I wasn't wearing any B&W, all Lola rose yesterday. He was handing out postcards to fill in and put in a raffle if you bought something, he let me have one even though I didn't buy anything because during the conversation I said I have heaps of his stuff. Anyway, he looked much better in real life, not so orange and he really was very friendly. Have to agree the couture stuff is ridiculous and I haven't bought any new B&W this year because the quality isn't what it used to be. I very nearly said to him that stones fall out too often nowadays but didn't want to cause a scene in a busy shop! :blush: