hi everyone, wondered how many of you are having major problems with JM. I keep getting emails telling me that my order hasn't been dispatched and when I ring to find out why I am told they couldn't get their money from my debit card. How this happens I do not know as when you place the order they take what is known as a validation payment to check that you have the funds available. I ordered gems a couple of weeks ago I got so angry with the people on the phone that I cancelled my order, I then had to get my bank to get me the payment back, which they did. Now it is all happening again believe it of not they are still 'picking my gems' from last Wed 25th July. I have just blasted them on the phone again Please tell me that it isn't just me. Roz