I know it's in their T&C's but I think someone who could be bothered could make a legal challenge on this dubious practise of QVC's; especially when a lot of the returns are because of bad selling/descriptions by their presenters.
It is Dermot Boyd.
Here is quote from him so that you can remind him of their "outstanding customer service":
"However, our focus on outstanding customer service led to a growth in sales from our active customer base and a dramatic reduction in customer service calls."
Hello Sparkleyraindrops, welcome to the forum.
I very rarely watch QVC these days but still like to catch up on the gossip etc.
Look forward to reading your posts, so don't be shy.:sun:
I caught a bit of the show tonight and wasn't too impressed. I didn't like the make-up on the guest or Catherine, it made her eyes look smaller and the overall effect looked quite hard.
I just went and had a look, Claire still has her cringeworthy "Me and My Mummy" blog posted on April 22nd.:dull:
If anyone's interested, Pipa has her own personal blog/website/forum for women called The Raphael Project - not QVC or music related.