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C-Lion

Registered Shopper
Joined
Apr 18, 2024
Messages
267
You may have noted from a different thread that I would like the Kelly Hoppen throw with the two matching cushions:-


This. Morning I rang Customer Services and inquired as to why it was a TSV and £49.98, yet this one is listed as £68.28.

She said it’s an outlet price, so it may have been returned not in its original packaging etc etc.

I asked why it would be more expensive than the TSV given that this is an outlet and she said that the price was set and the TSV was a max 27 hour offer.

Am I missing something?

It’s been sent out to a customer maybe it has been used - sent back not necessarily in its original packaging yet it is more expensive than the original TSV!

Surely it should be cheaper ? Can anyone explain this?
 
You may have noted from a different thread that I would like the Kelly Hoppen throw with the two matching cushions:-


This. Morning I rang Customer Services and inquired as to why it was a TSV and £49.98, yet this one is listed as £68.28.

She said it’s an outlet price, so it may have been returned not in its original packaging etc etc.

I asked why it would be more expensive than the TSV given that this is an outlet and she said that the price was set and the TSV was a max 27 hour offer.

Am I missing something?

It’s been sent out to a customer maybe it has been used - sent back not necessarily in its original packaging yet it is more expensive than the original TSV!

Surely it should be cheaper ? Can anyone explain this?
NO!

Just like no-one can explain QVC postage. For example free or £1-95 for large heavy items, and £3-95 for a small Alexa Dot today.
 
Received two Outlet orders today - Lock & Lock set with hinge broken and Kelly Hoppen pillar faux candles without batteries - CS answered within seconds - refunded of first faulty set refunded (no return required order value £13) and £5 credit for missing 4 C type batteries - fourth Outlet order received with obvious faults and think I got a CS rep at the end of her shift - but love my glass TSV Lock & Lock though 🙋🏼‍♂️
 
Received two Outlet orders today - Lock & Lock set with hinge broken and Kelly Hoppen pillar faux candles without batteries - CS answered within seconds - refunded of first faulty set refunded (no return required order value £13) and £5 credit for missing 4 C type batteries - fourth Outlet order received with obvious faults and think I got a CS rep at the end of her shift - but love my glass TSV Lock & Lock though 🙋🏼‍♂️
That was quick, mine has just reached the distant hub
 
I am really concerned about plastic usage in cooking.

There has been a good amount of debate recently on the cancer rates and I just remain massively concerned that this has links with plastic being heated up - during cooking with food - and also that non stick coating. I know in America a while back the non stick had some links to known carcinogens. The EU banned certain types of it a long time ago.

That is why I try to use ‘natural as possible’ cooking products. Glass, stainless steel, wood (chopping boards and utensils) and ceramic. Even my cat and dog have ceramic bowls. Sounds OTT I know but my late Mum would not have plastic cooking items either. She was a specialist cancer nurse for a while.

It is pretty much impossible to eradicate plastic in our lives though - it’s everywhere from the food it comes wrapped in, containers of liquid (milk, fizzy drinks, juice etc) to the kitchen items and appliances, through to the dashboard and fit outs in our cars, to the fleece material we wear and use in our homes. It’s a nightmare, but if you can reduce it in heating and cooking I am quite sure it will help.

The Lock and Lock set I bought on TSV does have the plastic lid, but I will only use that for freezing and covering over (like raw onion for the fridge). When I come to heat in the microwave I put a plate over the top. I don’t really use the microwave too much either. Maybe I am a bit OCD after all 😀
 
I am really concerned about plastic usage in cooking.

There has been a good amount of debate recently on the cancer rates and I just remain massively concerned that this has links with plastic being heated up - during cooking with food - and also that non stick coating. I know in America a while back the non stick had some links to known carcinogens. The EU banned certain types of it a long time ago.

That is why I try to use ‘natural as possible’ cooking products. Glass, stainless steel, wood (chopping boards and utensils) and ceramic. Even my cat and dog have ceramic bowls. Sounds OTT I know but my late Mum would not have plastic cooking items either. She was a specialist cancer nurse for a while.

It is pretty much impossible to eradicate plastic in our lives though - it’s everywhere from the food it comes wrapped in, containers of liquid (milk, fizzy drinks, juice etc) to the kitchen items and appliances, through to the dashboard and fit outs in our cars, to the fleece material we wear and use in our homes. It’s a nightmare, but if you can reduce it in heating and cooking I am quite sure it will help.

The Lock and Lock set I bought on TSV does have the plastic lid, but I will only use that for freezing and covering over (like raw onion for the fridge). When I come to heat in the microwave I put a plate over the top. I don’t really use the microwave too much either. Maybe I am a bit OCD after all 😀
I have a parrot and have long been aware of non stick pans and plastics in cooking - they can give off fumes that are toxic to birds
 
I only use glass containers for food storage now and keep plastic ones for other things. I rarely use a microwave and only have one in the kitchen now because hubby already owned one and it came with him.
 
I have a parrot and have long been aware of non stick pans and plastics in cooking - they can give off fumes that are toxic to birds

Of course - I forgot about parrots.

I just think if it’s bad for animals what the heck is it doing to us?

The proverbial Canary In The Mine 😕
 
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I have a parrot and have long been aware of non stick pans and plastics in cooking - they can give off fumes that are toxic to birds
Hence the canaries kept in coal mines.

However, I came across several very interesting consultants during my time in the NHS. One lung specialist I worked with hated people keeping birds indoors due to psittacosis transmission.

I lived in a coal mining area at the time. The specialist would despair at all the old miners he saw with pneumoconiosis from coal dust refusing to give up their budgies and parrots even when he explained keeping them could make them very ill.

Even though PFOAS have been banned and non-stick cookware is supposedly safe, all the items I've considered buying in the last decade have warned not to use higher than medium heat.

Someone needs to tell that awful Clodagh on This Morning that as she was insisting we all get the pan as hot as possible for her frying pan pizza earlier this week.

Lots of commercial kitchens use aluminium pans yet they've known for decades that heated aluminium cooking pots are a risk for dementia.

We're damned if we do, damned if we don't but heat seems to be a factor when it comes to kitchen items. I'm happy to use a microwave (as long as I'm a few feet away when they're on) as I understand the physics of the process, but I don't heat food up in anything other than glass or stainless steel these days. Even my plates and mugs are glass as the glaze on some dishes is suspect (especially if imported from places like China).
 
Hence the canaries kept in coal mines.

However, I came across several very interesting consultants during my time in the NHS. One lung specialist I worked with hated people keeping birds indoors due to psittacosis transmission.

I lived in a coal mining area at the time. The specialist would despair at all the old miners he saw with pneumoconiosis from coal dust refusing to give up their budgies and parrots even when he explained keeping them could make them very ill.

Even though PFOAS have been banned and non-stick cookware is supposedly safe, all the items I've considered buying in the last decade have warned not to use higher than medium heat.

Someone needs to tell that awful Clodagh on This Morning that as she was insisting we all get the pan as hot as possible for her frying pan pizza earlier this week.

Lots of commercial kitchens use aluminium pans yet they've known for decades that heated aluminium cooking pots are a risk for dementia.

We're damned if we do, damned if we don't but heat seems to be a factor when it comes to kitchen items. I'm happy to use a microwave (as long as I'm a few feet away when they're on) as I understand the physics of the process, but I don't heat food up in anything other than glass or stainless steel these days. Even my plates and mugs are glass as the glaze on some dishes is suspect (especially if imported from places like China).

Exactly 👍

My main dinner service is Denby and has been since 1992 - I had an upgrade of the design in 2016 and sold the old service on eBay.

I have long thought about these ceramic glazes though. Especially when they ‘craze’ is it safe to use?

The thing it is almost impossible now to buy anything that is made in the UK. It’s all in the Far East and they do not have the legislation and standards that we demand.

I think plastics and associated ‘non stick coatings’ are a big red flag.

The other thing what my Mum was fanatical about is that when you buy something, it needs to be washed. She found out years ago that when soft furnishings and clothing was manufactured they sprayed them with a cocktail of chemicals - none other than a formaldehyde solution. When these products are loaded into shipping containers they can spend a number of months at sea and in the ports - so they do this to stop mould growth.

Formaldehyde is a known carcinogen.
 
Hence the canaries kept in coal mines.

However, I came across several very interesting consultants during my time in the NHS. One lung specialist I worked with hated people keeping birds indoors due to psittacosis transmission.

I lived in a coal mining area at the time. The specialist would despair at all the old miners he saw with pneumoconiosis from coal dust refusing to give up their budgies and parrots even when he explained keeping them could make them very ill.

Even though PFOAS have been banned and non-stick cookware is supposedly safe, all the items I've considered buying in the last decade have warned not to use higher than medium heat.

Someone needs to tell that awful Clodagh on This Morning that as she was insisting we all get the pan as hot as possible for her frying pan pizza earlier this week.

Lots of commercial kitchens use aluminium pans yet they've known for decades that heated aluminium cooking pots are a risk for dementia.

We're damned if we do, damned if we don't but heat seems to be a factor when it comes to kitchen items. I'm happy to use a microwave (as long as I'm a few feet away when they're on) as I understand the physics of the process, but I don't heat food up in anything other than glass or stainless steel these days. Even my plates and mugs are glass as the glaze on some dishes is suspect (especially if imported from places like China).
I have a long list - I can’t use scented candles, certain cookware etc as it’s toxic for him. I know there are risks of lung disease from birds.
I just wish he would have the same considerations instead of throwing all his seed out on a daily basis and intimidating the cats 😳🤣🦜
 
I have a long list - I can’t use scented candles, certain cookware etc as it’s toxic for him. I know there are risks of lung disease from birds.
I just wish he would have the same considerations instead of throwing all his seed out on a daily basis and intimidating the cats 😳🤣🦜
😂 intimidating the cats hilarious - just look at it as self preservation 😀
 
I have a long list - I can’t use scented candles, certain cookware etc as it’s toxic for him. I know there are risks of lung disease from birds.
I just wish he would have the same considerations instead of throwing all his seed out on a daily basis and intimidating the cats 😳🤣🦜
I put seed out for the birds. The finches are notorious seed-flingers! The dunnocks are like little hoovers under the feeders, though. A relief as I don't want rats here.

Our neighbours are a bit dirty. They put dog and cat food outside the back door and just leave it there. They top it up every day but never clean the dishes. The flies in the summer here were awful so I assume they were coming from there. Though it might have been from the rubbish they piled against the fence and never put out. They also put a whole sliced loaf out in the bird bath and leave it there. They left their outdoor light on one night and I glanced out of the bathroom window as I closed it to see a whole family of rats all over the food out there.

They never answer the door so ignored Mr. AE's knocking and the note we put through the door asking them to please remove old food was also ignored. When we saw rats running across our patio in broad daylight we contacted the council (they're council tenants in a private house). They told us they'd had complaints from the neighbour the other side and two neighbours opposite who had also seen rats coming from the rubbish pile in daylight. They sent someone around and it was all cleaned up but it all re-appears a few months down the line until one of us gets fed up and has to ring the council again.

They need dogs like ours as food is wolfed down in seconds and one of them will sit under the feeders trying to catch the seeds. The other one is a bit more savvy and does a "dunnock" at the end of the day. I did think about fencing the feeders off when there was bird flu around but my two Springers would need a Colditz-style fence to keep them out!
 
I put seed out for the birds. The finches are notorious seed-flingers! The dunnocks are like little hoovers under the feeders, though. A relief as I don't want rats here.

Our neighbours are a bit dirty. They put dog and cat food outside the back door and just leave it there. They top it up every day but never clean the dishes. The flies in the summer here were awful so I assume they were coming from there. Though it might have been from the rubbish they piled against the fence and never put out. They also put a whole sliced loaf out in the bird bath and leave it there. They left their outdoor light on one night and I glanced out of the bathroom window as I closed it to see a whole family of rats all over the food out there.

They never answer the door so ignored Mr. AE's knocking and the note we put through the door asking them to please remove old food was also ignored. When we saw rats running across our patio in broad daylight we contacted the council (they're council tenants in a private house). They told us they'd had complaints from the neighbour the other side and two neighbours opposite who had also seen rats coming from the rubbish pile in daylight. They sent someone around and it was all cleaned up but it all re-appears a few months down the line until one of us gets fed up and has to ring the council again.

They need dogs like ours as food is wolfed down in seconds and one of them will sit under the feeders trying to catch the seeds. The other one is a bit more savvy and does a "dunnock" at the end of the day. I did think about fencing the feeders off when there was bird flu around but my two Springers would need a Colditz-style fence to keep them out!
That’s disgusting 😡

I would be livid.

My dog and cat bowls are washed up every single night. The dishwasher goes on, but I just run a bowl of hot soapy water to wipe down all the worktops - then their bowls get washed last. I would never want my two to eat out of dirty bowls. I wouldn’t want my food served on last nights plate.

I wonder if you can contact the Landlord? It seems to me that the council are trying to circumvent the landlord from finding out.

It’s a serious health hazard because rats carry Weils Disease. Also known as Leptospirosis.

There are problems ahead anyway because private Landlords are selling up due to CGT in the upcoming Government budget.

Keep a diary and get photographic and video evidence. Build up a case against them 😕
 

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