Neal's Yard Remedies Launching on QVC

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When i saw an advert on Channel 4 for QVC over the weekend - mostly for Beauty - I wondered if they were in trouble too

I think it’s been brewing for a while. 2022 was significant in that the previous year had £60 million in profits which dropped like a stone to £13 million in the space of 12 months. That’s massive.

I have also taken note that QVC are doing link through with the Daily Mail on TSV’s. That is also new.

I don’t think these Brand Ambassador’s are necessarily the answer either. Yes they help but I would rather have an actual employee or even the owner - like Gatineau and Sunday Riley. Not someone they have conjured up.

I sent something back last week and I got my refund five days later. The refunds are coming through way quicker now - so that’s a good change.

I am not sure what the answer is but it’s a tired and dated format that needs reinvigorating and by that I don’t mean stupid giggly QVC presenters telling inane jokes or blasting on about their personal life!
 
I think it’s been brewing for a while. 2022 was significant in that the previous year had £60 million in profits which dropped like a stone to £13 million in the space of 12 months. That’s massive.

I have also taken note that QVC are doing link through with the Daily Mail on TSV’s. That is also new.

I don’t think these Brand Ambassador’s are necessarily the answer either. Yes they help but I would rather have an actual employee or even the owner - like Gatineau and Sunday Riley. Not someone they have conjured up.

I sent something back last week and I got my refund five days later. The refunds are coming through way quicker now - so that’s a good change.

I am not sure what the answer is but it’s a tired and dated format that needs reinvigorating and by that I don’t mean stupid giggly QVC presenters telling inane jokes or blasting on about their personal life!
A decent website would be a change as well. I don't go on the website as I have to pause my VPN to access it.
 

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