Yankee Candle TSV 4/9/14

[louise66]

I read this also. I haven't used mine yet and, quite honestly, don't fancy doing so now. I have emailed the Q, but they really ought to recall the items, in the interests of safety. Two incidents is a couple too many. It could be the parts which enable the burner to light up, which are faulty.

 

[Weathergirl]

Shame it sold out as it would have been interesting to see how many reviews say "mine blew up so I am sorry QVC but I had to return". (Tongue firmly planted in cheek of course. And why do so many reviewers say "sorry" to Q for returning items)

Glad I didn't buy it now. Now just waiting for a set of those tarts on their own

Not sure but don't they need to have a certain percentage blow up before they are obliged to do a product recall?

 

[Akimbo]

Here's another possible review "...sadly I couldn't return mine because the packaging was burnt in the house-fire when the tart-warmer exploded".." :mysmilie_11:

 

[Mazza]

Not sure but don't they need to have a certain percentage blow up before they are obliged to do a product recall?

That is probably the case, but I think that recent Dyson fan recall was done after just one fan caught fire! I doubt very much if Q will take similar action but would be pleased to be proven wrong.

I managed to knock a tea light holder with Turquoise Sky wax the other day and that took ages to wipe off and clean up. I can't imagine how I would have felt if the matching tart had gone all over my newly decorated wall!!!! Would the Q give a fig? I very much doubt it.

 

[Mazza]

Here's another possible review "...sadly I couldn't return mine because the packaging was burnt in the house-fire when the tart-warmer exploded".." :mysmilie_11:

What a missed opportunity for the scriptwriters of EastEnders! Instead of a burning cigarette in a bin, Alfie Moron could have claimed his fire was started by an exploding owl tart warmer!!!!!!

 

[louise66]

I emailed the Q late last night and, unusually, received a quick response. It is aware of the incidents and wouldn't sell such an item - ? - and a collection has been arranged. Can I tell them whether I want a refund or replacement. Thankfully, it is out of stock, as any replacement would be from the same batch of faulty burners. I wouldn't have thought the Q would offer this as an option, it could be leaving itself wide open to multiple lawsuits. It is a shame, really, as I quite like the fact that it illuminates. I couldn't possibly risk using it, and feel the Q ought to do a recall. Perhaps allowing us to keep the melts, gratis, as compensation.

 

[Akimbo]

They don't know how many you've already melted do they? Keep the ones you've already, er, "melted" :mysmilie_59:

 

[donna255]

Remember the other Tart Warmer they did one Christmas, people complained it got very hot and many returned because of that.

A friend's husband is a fireman and refuses to let any of the family use the electric plug air freshers and tart burner things. He swears they are the cause of more house fires.