I think he is all right, I mean he is up against Rosa for direct comparison so that is a tough gig IMHO, but I bet loads of people don't like her! Stephen does simper a bit I agree, and even for a YC addict like myself he is totally in awe of all things Yankee which can be a bit tedious. But there are lots of positives. He is very polite, nicely spoken, doesn't interrupt, is on top of the product info, gets the product info out despite some presenters' doing their usual routine of interrupting and shouting. I don't mind his hair, and after all not everyone likes all the hairstyles either. Although Chloe's style suits her face it looks as dry as straw and immovable to me which you can't say about Stephen's.