jacqualina
Registered Shopper
- Joined
- Jun 24, 2008
- Messages
- 1,281
As I've written in other threads, due to all the technical problems over the weekend I lost most of my basket. I thought I had lost it all, but two items arrived today and I'm really impressed with the quality. A silver Swiss Blue Topaz and blue sapphire ring and pendant and they are very weighty pieces with lovely stones. No skimping on metal weights there.
CS has been looking into my problems today (along with many others as well) and Lyndsey (Team Leader) has phoned me back to say she has retrieved most of my order (including the gorgeous AAA tanzy ring) and for the items they can't find, they are going to match them as closely as possible and at the same price I paid (quite a few at £1!).
The CS and Call Centre team are always so friendly and despite all my problems, I will not hesitate to buy from them again. I'm really chuffed - can you tell?
CS has been looking into my problems today (along with many others as well) and Lyndsey (Team Leader) has phoned me back to say she has retrieved most of my order (including the gorgeous AAA tanzy ring) and for the items they can't find, they are going to match them as closely as possible and at the same price I paid (quite a few at £1!).
The CS and Call Centre team are always so friendly and despite all my problems, I will not hesitate to buy from them again. I'm really chuffed - can you tell?