TheManWithNoName
Registered Shopper
- Joined
- Feb 16, 2023
- Messages
- 2,195
Funny story that happened to me just before Christmas made me lose faith in Gemporia.
I bought a beautiful pendant with a large Umballite garnet and chain at full price on the auction.
Adina stated that it’s RODIUM plated, so did Mr Winston? He added that “it would never tarnish”!!
I put it away as a Christmas present for my daughter… when I got it out, all in that plastic bag with the black little
square of anitarnish to wrap up for her… it was so strange… a part of the chain was badly tarnished.
It was super strange… appears that they Rodium plated only a Part of the chain????
I couldn’t give this partially manky necklace as a present obviously, sent it back and Gemporia kindly offered “to clean it for me for a charge”??? Or have a credit?.
To clean a RODIUM plated piece that shoud not tarnish ?
This was my last straw for me .
I have Diamonique Rodium plated from QVC from 10 years ago….nothing is tarnished, despite swimming in the sea and pools?
I don’t think I can shop with Gemporia again
I don't know how they continually get away with such claims. Rhodium Plating is a flash plating - and chains have moving links that will rub against each other. Its INEVITABLE that the coating will wear off - and then it exposes bare silver that WILL tarnish. So they simply cannot guarantee that.
What they really mean is "We don't think that this will never tarnish within your statutory minimum 6 month warranty - and even if it does, once those 6 months have passed, its your problem, not ours".
I've said it before, and I'll say it again, if Gemporia genuinely believed that their claims are factual and honest, they would offer a longer warranty period. To offer the statutory minimum of 6 months suggests that they don't have confidence in their products so they don't support them after that period has passed.
You can bet your life that they only offer 6 months because they have to buy law. I bet if the law said a minimum warranty period of three months, then Gemporia would only offer 3 months too.
Gemporia continually price compare against Monica Vinader - but Monica Vinader offer a 5 YEAR WARRANTY. They stand by their products and give you peace of mind. Gemporia do not do that.