I hear what you're saying PG, but surely a porkie can't be excused simply because it's a habit. I would have thought he should only say this if his producer/director tells him that there are people ordering on the web, and this was clearly not the case. They should never have been stating "facts" that were in fact not so, be it before or after.
I also initially thought that he'd made this error
in a robotic fashion, but when I reflected on that I realised that was no excuse, and in fact quite shocking. I wouldn't have picked it up if I weren't so keen to get the website back and can't help but wonder what else are they telling us purely by rote. Very tisk. xxxxxx
(Wonders off muttering to self).