Toshiba camcorder

[Brissles]

I think QVC caught a cold with the TSV Toshiba pocket size camcorder before Christmas. I bought one to give to my man, and being a gadget freak should have had it sussed in minutes, but even he lost the will to live after hours of attempting to get it to work. Then I read some of the reviews - most of which described it as the worst buy ever from QVC, with just a few saying it was a marvellous gadget:mysmilie_81:. Was it a bad batch one wonders, but it appears there are an awful lot being returned to QVC, mine included !

 

[SuziQ]

I thinik it's good,except when playing film back on the pc it is in slow motion! Through the tv it's fine. I am probably going to return it too,but am pretty annoyed that I used it to record Christmas morning with my kids and without the camera,can only watch it in slow motion!

 

[GenieDi]

That's interesting to read, I got it for my son for Christmas and wondered why it was playing slowly through the pc. Will have to investigate I think.

 

[Akimbo]

Thank you for the tip off...our footage of Xmas is the same - slightly slo-mo. Mr Aimbo thinks it could be a Codec bug (Software bug) so I've emailed qvc asking them to contact Toshiba for a fix on my behalf. failing that ours will have to go back as well.

Jude xx

 

[deanos]

Are the cards you are using fast enough ?

 

[Akimbo]

Just tried the video on a different laptop (vista rather than XP and with a later version of windows media player) and the replay speed is fine. I don't recall this being mentioned on TSV day but maybe this is a factor. I'll report back if qvc reply with anything meaningful.

Jude xx

 

[GenieDi]

Mines a new laptop with windows 7, and it does it.

 

[Akimbo]

Thanks Deanos and Di. I wonder if this is what the online reviewers mean when they refer to poor picture quality? There don't seem to be other references to the slo-mo effect. Meanwhile we'll download the latest version of media player later in the week on the PC (with windows XP) That'll bring it on a par with the laptop (vista) which doesn't playback in slow-mo. The PC's media card is faster than the laptop (Mr A tells me) so it's still a mystery??

It may well be going back


Jude xx

 

[Aleksandr Orlov]

my son loves his and hasnt had any probs?

 

[SuziQ]

Are the cards you are using fast enough ?

I have used both the card provbided and an 8 mb card I had in another camera. It does the same on both,and all the pc's we own,2 of which are high spec bought in the last 2 months. Very frustrating. It's such a good size etc I would have loved to keep it

 

[Kyresa]

I have used both the card provbided and an 8 mb card I had in another camera. It does the same on both,and all the pc's we own,2 of which are high spec bought in the last 2 months. Very frustrating. It's such a good size etc I would have loved to keep it

The PC's can be the best spec ever, but if the SD card is too slow it may have an effect if it is a (i hasten to use the word) cheap generic card.

 

[SuziQ]

But the card was supplied with the camera-and works fine playing back on the tv or viewed through the camera screen. Oddly as well, the sound is in real time but the picture just slightly slow-very odd,although my kids actually think it's a great wheeze!

 

[GenieDi]

Has there been any other info on this from QVC?

 

[GenieDi]

I've just seen this is £84 on Amazon

 

[GenieDi]

http://www.amazon.co.uk/dp/B001U2SAFY/?tag=shoppingcom03-21

Sorry forgot link

 

[Kyresa]

http://www.amazon.co.uk/dp/B001U2SAFY/?tag=shoppingcom03-21

Sorry forgot link

That is for the S10 model. :mysmilie_73:


QVC Sold the S20 Model as the TSV!

 

[GenieDi]

oops sorry...

 

[Akimbo]

Hi Di

QVC simply gave me the Toshiba helpline number :mysmilie_81:

However, we've tried replaying clips on various PCs and LapTops in the family and there seems to be a problem only on the PC still running Windows XP; Vista and 7 are fine.

Mr Akimbo is happy to keep it so that's settled; we haven't encountered any of the sound or picture quality issues reported by some reviewers.

Jude xx

 

[GenieDi]

Thanks Jude, we are finding some playback is ok, others very grainy and sounds out of sync.

Think a little play around with it next couple of days and then decide. QVC website around half of over 70 reviews are 1 star.

 

[deanos]

What file type does it record in ?

Maybe try a different media player ?