PP - I only posted that because I've locked horns with ILB after some of their forceful comments defending the company
I don't think the indefensible can be defended but alarm bells rang for me a couple of times which made me wonder about their connections to the company
I have noticed that they will agree with tongue in cheek stuff then, with me, became rude and insulting (they did acknowledge it though)
So whilst I'm not assassinating ILB I'm very cautious and wary of them.
Merryone - you're right; I've returned stuff and had to pay the return postage and I didn't get P&P refunded,just the cost of the item
I'm happy to agree when these channels are wrong, and regarding P+P they are legally obliged under the distance selling regulations to refund that money, I can't understand why they do not.
But in all ther areas discussed in this thread I can't agree, these channels simply are not that bad - I've never had a bad buying experience with them. Remember they are a discount channel, not Harrods TV. Criminals? Absolutely not, you've obviously never met any real criminals...