Sarah Pocket
Registered Shopper
Has anybody else had a problem checking out their order online? I had a chain in my basket and added a little pendant on buy it now. I've entered my £5 Shopping TV voucher which it accepted on the 2nd attempt. It has taken all my delivery details and lets me put my credit card details in, but whenever I click on place order I get "An error has occurred and our webmaster has been notified of this via email. Please click 'Back' on your browser and repeat what you have just done. If the problem happens again, please try again in a few minutes when it may have been rectified.
Please accept our sincere apologies for this inconvenience.
If the problems persist, please contact our Customer Care Department or telephone them on 0845 6588663 and an operative will be happy to help you."
I've made numerous attempts and am about to give up. I'm tired and I can't be bothered to ring CS tonight. What's the betting I'll lose my £5 June discount once it gets to the 1st July?
Is this a common problem, am I doing something wrong or is the website suffering from a temporary blip? This is my first time with the new website and I'm tempted to dump my shopping and buy a chain in town.
Please accept our sincere apologies for this inconvenience.
If the problems persist, please contact our Customer Care Department or telephone them on 0845 6588663 and an operative will be happy to help you."
I've made numerous attempts and am about to give up. I'm tired and I can't be bothered to ring CS tonight. What's the betting I'll lose my £5 June discount once it gets to the 1st July?
Is this a common problem, am I doing something wrong or is the website suffering from a temporary blip? This is my first time with the new website and I'm tempted to dump my shopping and buy a chain in town.