Like ClaireKelly, if I can’t afford to buy something in one go I don’t buy it, irrespective of which company is offering instalments, EZPay etc.
I’d be more inclined to buy from QVC if they did free P&P, capped P&P or put several items into one parcel with one charge. I’m sure that that option wouldn’t bankrupt the company, but their P&P charges are the reason that I don‘t buy much from them any more. The only time that I do get something from QVC is if I can’t source it more cheaply elsewhere and it’s rare that I can’t do that.
However, if customers keep paying their P&P then their practice will continue. I also don’t know why they don’t jump on the “next day delivery” bandwagon like the service that so many other companies offer.