- Joined
- Jun 24, 2008
- Messages
- 19,215
A woman having a major rant, actually it is very hard to make out due to spelling, she must be very angry. She is demanding £10 compensation because CS rude and hung up on her. Seems they sent her emails back in September and saying she did not reply she says she did. So CS when she phoned said she needs to talk to the finance department. Now that makes me think she owes the money? A supervisor rang and insisted she had hung up on them.
So she then tried to order using a prepaid Mastercard and not able to. So then ranted that it does not say anywhere you cannot use a prepaid card. Now it seems she has had her account closed down.
I am thinking whatever went on back in September they actually blocked her from ordering then. She only discovered when she tried to do an order using a prepaid card instead of her normal card. Then got on the phone and told no you need to speak to the finance department.
So she then tried to order using a prepaid Mastercard and not able to. So then ranted that it does not say anywhere you cannot use a prepaid card. Now it seems she has had her account closed down.
I am thinking whatever went on back in September they actually blocked her from ordering then. She only discovered when she tried to do an order using a prepaid card instead of her normal card. Then got on the phone and told no you need to speak to the finance department.