P
Pinkpussycat
Guest Shopper
On 4/7 I ordered a pair of RG earrings and received a text last Friday 9/7 to say my order would be delivered on or before Mon 12/7 so I was expecting them today. How naive of me. :doh: On checking TJC crap web tracking system it shows that the despatch date was 7/7 which was presumably when the order went to HDNL (Home Delivery Network Ltd) but there is no proper tracking facility in place to check the status of the delivery. So I just called CS and was told that they could see that my order was still at the Mitcham depot and there was no way of finding out when it would actually be delivered to me. :headbang: When I asked why I had received the text informing me that delivery would be done by today I was told that delivery is
8 working days which is totally against what all the presenters preach on air, so feck knows when they will arrive!! :angry: The CS agent has sent HDNL an email asking them to send me a text to say when my order will arrive.....here we go again.
I never had any problems with DX deliveries and I wish TJC hadn't switched to such a crap company, I suspect they were the cheaper option. :wonder:
8 working days which is totally against what all the presenters preach on air, so feck knows when they will arrive!! :angry: The CS agent has sent HDNL an email asking them to send me a text to say when my order will arrive.....here we go again.
I never had any problems with DX deliveries and I wish TJC hadn't switched to such a crap company, I suspect they were the cheaper option. :wonder: