Yes, that old chestnut again.... I ordered the Louise Galvin Sacred Locks Travel kit which has just turned up this morning. Thought it wa a bit strange as it was on waitlist and I hadn't been waiting that long. Something about the way it was wrapped made me think the paper had already been used and then when I picked up the shampoo bottle it was very light. Peered inside and it was only just about half full..... white plastic bottles look a bit grubby too. I've seen lots of people mention this kind of thing on here and it really happens too often for it to be the odd accident ?