Rentochops
AKA Slinkychops
I recently received the letter from QVC previously mentioned in a thread here asking me if I had problems with any of my NN's flannel.
The item number they mentioned (snowflakes) has not bobbled, but I rang them up and told them two other sets I had purchased last year (oriental set and kittens set) had bobbled and pilled.
QVC have offered me new sets or my money back.
The courier has taken the sets back (I found some of those plastic bags that they send products in to send them back).
All in all I am quite pleased with QVC and the way they have dealt with this.
The item number they mentioned (snowflakes) has not bobbled, but I rang them up and told them two other sets I had purchased last year (oriental set and kittens set) had bobbled and pilled.
QVC have offered me new sets or my money back.
The courier has taken the sets back (I found some of those plastic bags that they send products in to send them back).
All in all I am quite pleased with QVC and the way they have dealt with this.