Refusing Delivery

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Mam

Registered Shopper
Joined
Oct 31, 2008
Messages
760
Location
Brecon Beacons National Park
Could someone advise me please?

I've ordered a Kunzite pendant for a Christmas present but my dear daughter now tells me that she would prefer another stone!! Am I within my rights to refuse delivery and thereby save on return postage?

Thanks everyone.
 
Hi Mam if you order hasn't been dispatched yet then you can cancel the order by ringing there customer services telephone number and not be charged at all, sorry I don't know about refusing delivery as never done this before but please be aware the rocksandco are taking a very long time a present process any refunds/returns - hope this helps a little:1:
 

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