That's a shame Glinda because they are a great company imo. Why not email them and explain the problems you are having and I'm sure they would do their very best to sort it out for you. Talking of which, I should probably do the same!
Thank jacqualina, but i probably won't bother. A lady at work has brought a few items from rockstv and the quality was poor. That, coupled with the technical issues has put me off. Thank you for the suggestion though :1: