Before buying from this channel. I have bought a number of items from
gems BUT when a stone fell out of my morganite ring purchased in October2014 they were not interested as it was out of warranty. The stone simply fell out one day not through misuse but from bad workmanship IMO! I asked to take this further and was told you cannot because it is out of warranty I then asked to speak to a manager and was told they were busy and would ring me back. I was not going to fall for that and said I would wait upon that I was told "I will not allow you to do that". I again reiterated that I would wait and the negative attitude continued.... They want your money but can offer no substantial after sales beware and just take time to think if you really want to do business with them. :mysmilie_51::mysmilie_51:
gems BUT when a stone fell out of my morganite ring purchased in October2014 they were not interested as it was out of warranty. The stone simply fell out one day not through misuse but from bad workmanship IMO! I asked to take this further and was told you cannot because it is out of warranty I then asked to speak to a manager and was told they were busy and would ring me back. I was not going to fall for that and said I would wait upon that I was told "I will not allow you to do that". I again reiterated that I would wait and the negative attitude continued.... They want your money but can offer no substantial after sales beware and just take time to think if you really want to do business with them. :mysmilie_51::mysmilie_51: