btruaxe | Someone commented yesterday that @deciem has recruited security guards at some of its stores given the “incident” of my visit in NYC — a comment to which @deciem responded with a politically-covered reference to a period of higher count of store visitors, a phenomenon which had never been much of an issue at this time of year and one which doesn’t seem to prompt our neighbouring retailers to hire security guards. — I went by our @coventgardenldn store today (@esteelaudercompanies: fret not; I didn’t go inside
to see if such a feature has been implemented here in anticipation of or in timely coincidence with my arrival in London from Canada. — @esteelaudercompanies: @bobbibrown and @clinique (@cliniqueuk) are two of your brands with stores just across the cobblestones from us, featured in the last 2 slides (in the less artistic-looking buildings) with nearly no visitors at the time of my visit. If @bobbibrown’s store was filled with cheerful and bustling customers like DECIEM’s store and Bobbi herself came to visit, would a security guard welcome her exit from the store? Or, better yet, if Estée were to visit such a store when she was amongst us, what would her reaction have been if an investor in Estée Lauder had implemented such a program? Please take a moment to reflect on how much inner strength it’s taking for me to be reacting patiently and calmly. [[ @deciem: if you have hired this guard so urgently for a busy shopping period (seemed like normal to me), please consider another @esteelaudercompanies brand, Tom Ford (beauty), next door to us, a store whose items are far more expensive than ours, didn’t have a security guard in place. No store in London’s beautiful, peaceful and cheerful Covent Garden Market has likely ever had to experience the cold interruption of having a security guard at its entrance at this time of year.