She is clearly deeply uncomfortable when not speaking. Has little idea how to listen proactively and then seem at ease in responding sensibly to what others are saying. It’s almost as if she feels she has to keep speaking, or she is somehow failing in her job. The trouble is, when she does speak, she doesn’t say anything that really contributes to the item that is being sold. Relying instead on much repeated, and in a sense, empty phrasing. Over and over again telling you not to leave items in your basket because they fall out after 30 minutes, for example. Keeps relying on misuse of the word literally, which in fairness, many of her colleagues do also. It really is unfortunate, and in a sense unfair, to see somebody so clearly out of their depth presumably given a position which others could do much, much better. But I don’t suppose that recruiting route based purely on suitability is in tune with today’s relentless agenda of inclusion, regardless of ability.