Whenever she appears on the Q with the astronomically overpriced revitalash range, the insinuation is that she is the - they've started using this term - 'brand ambassador' and, therefore, an expert. Most people on this forum are probably cognisant of the fact that she is also the Park Hampers lady. Flicking through the shopping channels yesterday, up she popped on another channel, flogging skincare brand, Hydroxatone. Revitalash and Hydroxatone cover two separate areas of the beauty market so Natalia is, evidently, a beauty expert. Ali Young needs to watch her back, methinks! I have absolutely nothing against her having a career demonstrating/advertising any product; I just think we are given the wrong impression of her as a guest; she is NOT an expert - I would always trust Ali Young re any beauty product, as opposed to Natalia, but a professional product demonstrator in the retail market. If we compare her with the Ultrasun guest, who has been trained in and works with the range, and the Ojon guests, who use the products professionally, she is, just like you and I, basically, another consumer.