I was quite friendly with the staff at my local Elemis counter, we used to talk about all sorts. I mentioned Keeley a few times and was told the area manager said please no gossiping about Keeley. Not only that, but I was told she was seen as the golden goose in the amount of product she sold each time she appeared on QVC. Customers did come into the counter and bring a list of products which she recommended to use. The staff then used to ask what do you really need and want from products? Which cut the list down massively.
One of the staff moved to London for a few years and worked in the Elemis top salon. I asked to spill the beans on famous people who came in and what they were like? Holly Willowby (sp) was a really nasty person, and no one wanted to be the one who did her facials. She had who you know who I am thing? Alan Carr was a lovely man and very friendly.