I just ordered one of these a few weeks ago and have to say I really like it...it is true that it is a bit annoying how time consuming it is, but it does definitely work. I am still developing my technique(!) but I think it seems to work best with a bit of a lather, rather than just damp skin. The first time you use it, do not repeat any areas as it may be lead to the skin becoming too sore, and careful on the face, but now I find that using it regularly seems to give a good exfoliation!