If Lakeland offer capped P&P, free P&P over £50 and similar, can they force QVC to do the same on their behalf? I've heard it said before that P&P issues are down to the manufacturer and not QVC, which I find hard to believe. If not, it'll damage their sales. I recently wanted to order balance and brighten in two different colours but didn't bother when I realised they'd charge me two complete P&Ps! If they do this for Lakeland's items, people are not going to bother.