Apologies for resurrecting this post, but I still haven't received my 2nd Kitchen Aid mixer, last update on Monday was that the parcel was delayed and Hermes were working to deliver next working day.
My daughter's FeelUnique parcel was 'dumped' outside our gate by Hermes yesterday, it has taken over 4 weeks to arrive. She got a message to say it had been delivered here, she has since moved, I searched with a torch last night, all around our house, it was only when it got light this morning that I saw it was sitting at the other side of our gate on the road (there is no pavement), along with a box of dog food I ordered earlier this week and a parcel for a farmer who lives some distance away !!! I have a safe place registered, which would have kept the boxes dry, as rained around the time they were 'dumped'.
QVC have offered to send a 3rd mixer, or refund my money. I do want to try the mixer but I'm not sure I can go through the hassle again, especially if the others eventually turned up like my daughter's parcel, I'd have to arrange a return through Hermes !!