Is It Something We Said

[puffin48]

Just had the following email from QVC

Hello stranger...​ ​

We've not seen you around as much and we've missed you! While you've been away we've been busy making some changes. Take a look and discover what's new - from big brands and products to gorgeous edits, we've got so much going on! I know I havent bought alot lately because I havent been well for the last six months but I have bought the odd thing like a duvet set a couple of weeks ago.​

 

[puffin48]

sorry that didnt work. I have bought some stuff from them over the last couple of months but I wasnt well for about six months so I havent needed anything. I thought it was an odd thing to send me

Hello stranger...​ ​

We've not seen you around as much and we've missed you! While you've been away we've been busy making some changes. Take a look and discover what's new - from big brands and products to gorgeous edits, we've got so much going on!​

 

[maymorganlondon]

You will only get this kind of communication if you didn't opt out of marketing when GDPR came in.
Imo the odds on getting a real promo from Q must be similar to the odds on winning the lottery anyway

 

[donna255]

I haven't bought in a long time, but received an email with £5 off. Surprised they did not send you one Puffin48

 

[Dame Fondacox]

Desperate times... Their business model is beyound outdated.

 

[loveallthingsitalian]

I get one now and again and sometimes use it to cover the postage on a bit of Eek and then go back to buying nothing so not working very well on me.

 

[Toril]

It’s rather an unfriendly/unprofessional way to start a customer’s email with “Hello stranger.” It’s hardly the way to encourage someone to order something.

Still I guess that’s par for the course for QVC.

 

[Anna]

I hope you are feeling better now Puffin. x

 

[loveallthingsitalian]

Professional and QVC should never be in the same sentence

 

[puffin48]

I hope you are feeling better now Puffin. x

Thanks Anna. Yes I have come out the other end after 6 months and have been more or less been discharged by the hospital. I have been handed over to the GP for monitoring. That should be fun.

 

[merryone]

I must be on some kind of mailing list which I must unsubscribe to as I seem to receive emails from them on a daily basis. I haven't bought anything from them since the beginning of August last year, and I intend for it to stay that way. If I remember rightly, the incident that sealed my decision to stop giving them my custom was seeing people's photographs of the kitchen aid hand mixers that were arriving in beaten up and soggy boxes, and how they'd lied about the previous price, and that it was also cheaper than the tsv price if you bought it elsewhere. If they ever change their ways, then I may consider shopping with them again, but I don't see that happening when there are so many people who are prepared to pay their hiked up prices and can live with their preshistoric business model.
Funnily enough I've not received the "Hello Stranger" email - I'd be tempted to reply "Hello even stranger" Please bring your business model into the 21st century and stop fleecing your customers!

 

[Anna]

Thanks Anna. Yes I have come out the other end after 6 months and have been more or less been discharged by the hospital. I have been handed over to the GP for monitoring. That should be fun.

That is good to hear. I hope you have good care from your GP, and even, get to see them! I hope your recovery continues.

 

[Lemonpop]

I must be on some kind of mailing list which I must unsubscribe to as I seem to receive emails from them on a daily basis. I haven't bought anything from them since the beginning of August last year, and I intend for it to stay that way. If I remember rightly, the incident that sealed my decision to stop giving them my custom was seeing people's photographs of the kitchen aid hand mixers that were arriving in beaten up and soggy boxes, and how they'd lied about the previous price, and that it was also cheaper than the tsv price if you bought it elsewhere. If they ever change their ways, then I may consider shopping with them again, but I don't see that happening when there are so many people who are prepared to pay their hiked up prices and can live with their preshistoric business model.
Funnily enough I've not received the "Hello Stranger" email - I'd be tempted to reply "Hello even stranger" Please bring your business model into the 21st century and stop fleecing your customers!

I've probably had one but the email would go to an account that I don't use as I was getting loads of not very nice emails . They go into spam but I delete everything without checking them.

 

[Ballerina]

I got the "hello stranger" email as well. Not particularly a friendly opening line, smacks of sarcasm. Hey-ho, what else could we expect from QVC? Donna did well with a fiver voucher, sadly none of those in my inbox!

 

[loveallthingsitalian]

Anyone hearing the echo of Lionel Ritchie