shopperholic
Registered Shopper
- Joined
- Aug 3, 2014
- Messages
- 10,425
I have cancelled my second order as the idea of having stuff for the present drawer was great, It's not worth having to be careful with my money for 3 months. Had it just been a case of saying they'll automatically take the money on a set date from my registered card - fine but I can't have it pending and affecting my bank balance for three months. I hope they're as fast to put the payment back onto my account as they were to "take it" Just checked my bank and two payments of £41 are still pending. I've got a feeling this is going to be complicated!
I have emailed customer care now and asked them how a refund on a pending transaction works..hope I don't have to wait 3 bliddy months for it, as it would defeat the purpose of cancelling!
When they reserve the money with Visa, and you then cancel, it takes a week to drop back in to your account so I feel QVC don’t cancel straight away because when I’ve cancelled with IW or Amazon its back in my account within a couple of days, but like I say with QVC it’s a week.
I find it odd they’ve reserved money for an Advanced Order, I’d double check because that never happens, it’s always when the item is in ready to ship that they’ll reserve the funds, so maybe ring and check they didn’t have you down for two single drops.