Meeshoo
Registered Shopper
- Joined
- Feb 2, 2010
- Messages
- 946
So for the first time I manage to see a Glenn Lehrer show.
I fall in love with the amethyst gents ring and as it can be sized down I decided to get it for myself. I put it in my basket, IMMEDIATELY the auction has finished, I go in to check out my basket and it's not in there (despite having confirmation that item had been secured). THEN to add insult to injury the customer service bloke on the phone couldn't care less. Yes I had even taken the time to phone them. :headbang:
So, then the next ring appears - an absolutely phenomenal amethyst ring JSPS41 and actually I love this one better. So, I bought it before the drop, went into my basket to check it out but as the price hadn't dropped it wouldn't let me. So I waited until the final drop and IMMEDIATELY went into my basket. There it was! Yeah. So I then try to check it out and it says it can't checked out with stock of -1. In other words they'd given preference to telephone buyers DESPITE ME BEING QUICKER THAN ANY PHONE BUYER COULD HAVE BEEN. I phoned again and am told "the only thing I can do is delete it from your basket". I'm then passed to a manager because I'm incandescent with rage who says that actually it's been oversold by 2! Absolutely unacceptable.
I'm beyond furious. :down::down::down::down::down::down::down::down::down::down:
I fall in love with the amethyst gents ring and as it can be sized down I decided to get it for myself. I put it in my basket, IMMEDIATELY the auction has finished, I go in to check out my basket and it's not in there (despite having confirmation that item had been secured). THEN to add insult to injury the customer service bloke on the phone couldn't care less. Yes I had even taken the time to phone them. :headbang:
So, then the next ring appears - an absolutely phenomenal amethyst ring JSPS41 and actually I love this one better. So, I bought it before the drop, went into my basket to check it out but as the price hadn't dropped it wouldn't let me. So I waited until the final drop and IMMEDIATELY went into my basket. There it was! Yeah. So I then try to check it out and it says it can't checked out with stock of -1. In other words they'd given preference to telephone buyers DESPITE ME BEING QUICKER THAN ANY PHONE BUYER COULD HAVE BEEN. I phoned again and am told "the only thing I can do is delete it from your basket". I'm then passed to a manager because I'm incandescent with rage who says that actually it's been oversold by 2! Absolutely unacceptable.
I'm beyond furious. :down::down::down::down::down::down::down::down::down::down: