CH, looking ridiculous squashed julia-esque into a too small, too short dress telling us a blatant lie to explain qvc's horrendous p&p.
she categorically stated 2 or 3 times that ALL those 'other sites' that we may order from who have free p&p, ALL factor the cost into their prices whereas Q bless their hearts are totally "transparent" about the cost of p&p. she went on to say oh so earnestly that it's not just the cost of the postage, it's to pay for warehouse space and the people who work there.CH - as it seems you read our forum, why, in that case, are the majority of items you claim have the p&p factored in, still cheaper than you sell them for?
oh, and get your roots done, you look a sight.