On make up and skincare I once heard Alison Young say they did not always get the whole range from companies, and pick the best products. I have also heard her say that globally their is only a handful of places that make lipsticks.
Good point.
I think when it comes to actual manufacturing of products, there are probably a number of factories around the world where they are making several different brands. But that doesn't mean that the exact same ingredients in the same proportions are trundling down the production lines to be put into the branded packaging. Just as factories owned by a single brand don't just produce kettles but also send toasters, microwaves and other products down the same line.
For both skincare and cosmetics, the hygiene requirements alone must make for a stringent environment that cannot just be reproduced at the drop of a hat... and the cost of investment compared to the volumes of products produced by a single brand would mean that the economies of scale won't be there either. I know it seems in QVC world that cosmetics, skincare and other toiletries are taking over the world, but out in the real world it's not actually the case (when you think of the millions or even billions of people who live a subsistence existence, where a bar of soap would be a precious commodity).
In many cases, it's not even the brand that is innovating, but actually the manufacturer (think Judith Williams' Magic Makeup, or Laura Geller's baked products) - they take their innovations to existing or potential customer brands and hey-presto the brand has "innovated" a new product.
Back to the subject of the thread, though, Jill needs to rehearse her sales stories a bit more thoroughly if she wants to have even a glimmer of credibility. But now her trustworthiness in what she says has been thoroughly tainted for many regular viewers. There will be some who will be entirely uncritical about what comes out of Jill's mouth... but she should stop and think about the impact of making wholly disingenuous claims about products (not just about using them, but the impact on her and others using them).
I notice that Debbie Flint and Julia Roberts - hard sellers though they are - rarely, if ever, go down this road. As I rank both of them as far more professional than Jill, I would say in this instance that she needs to take a leaf out of their book.
And a good way to go for QVC would be to ensure that Jill is only presenting stuff we can believe she'd actually consider using, as that way we might occasionally believe what she's saying.
