Deliveries

[Tilly O]

Now that the postage is capped at £4.95 I wondered how you are finding the TJC/DX delivery service. Personally I am bemused by having some of my items coming via Royal mail and taking 5 or 6 days and some being delivered by DX direct to my door. As far as I can tell there doesn't seem to be any distinction between low and higher priced items.

 

[concordia]

Haven't ordered from them in ages, but did recently. DX took 12 days from dispatch and then claimed they tried to deliver and couldn't. I had to rearrange another day and I saw them slow down then they whizzed past the house without stopping. Again a letter saying they couldn't deliver. 3rd time lucky, the guy said he couldn't find the house first time and then couldn't get an answer the second - didn't notice the bell right next to the door. Wasn't thrilled with the stuff anyway, so not jumping to the phones to order more.

 

[Penny Pincher]

DX are a nightmare..got back from holiday had 3 letters saying they couldn't deliver because they needed a signature. So I arranged a date and stayed in,
I spotted the guy coming down the drive, he dropped the parcel on the porch and walked away....I opened the door in time to see him scribbling on the
machine himself.... I asked him if he wanted a signature and he said "OK"... I've found it depends on the individual courier, some are very professional and
won't deliver without a signature, others throw them on the porch and walk away...my big bug bear is when they charge you £4.95 per delivery and bring
three orders together... I could send a taxi to pick them up cheaper...

 

[gemcherub]

I am totally fed up with TJC delivery I always pay double for fast track so I can order 2 days before my day off so I can sign for my items, a few weeks ago they weren't dispatched on time, then yesterday another delivery was dispatched for Monday delivery (my day off) and it blooming came today while I was at work!