Not me - nor have I ever had a Christmas card or been to one of the customer events I've heard mentioned. Mind you, I've never seen the new website either!
Sometimes a free sachet(rarely though) of an up coming TSV.
We don't fit the bill on st.com. Too honest, straight talking and don't believe a word that comes out of the presenter's mouths about how wonderful the products are. We only believe other st.com peeps who have bought said products.
There was a post a while ago from a st.com member who was a member of the customer panel. If I remember correctly, she said that she had gone along to a customer event as someone else's guest and just picked up an application form for the customer panel.
I reckon it's those people who ring in to shows and gush, or those who ring CS and are overly complimentary or nice who get their account marked as suitable.