BIG DISAPPOINTMENT - - - -
It arrived today by Hermes, very quick delivery (2 days) and free PP.
I had chosen light grey, out of 3 choices.
It is a return!!!!!
It is basically a rectangular electric blanket, about 6ft by 4ft. You arrange it open on your armchair or sofa, then sit on it and rest your back on it, then cover yourselves with the flaps and switch it on.
So I arranged it on the chair, and immediately noticed that the inside where you sit on it, and the back area, was THREADBARE!
Also, the box listed the contents, which included the instructions and warranty card, but both were missing. And there were other clues, such as no plastic protectors on the mains plug, which you invariably get with new items.
So I rang Aldi CS (free) and they were very helpful (after a 20 minute wait).
BUT
My colour had sold out, and they can only replace like with like, so they can't exchange it for a dark grey.
Also, he couldn't take an order by phone, so I had to go online immediately to order, as they were "selling fast".
Got the order done, then arranged collection of the old one.
If I had a printer (which I don't) then Hermes would have collected it tomorrow. The alternative is for Yodel to collect it on Monday, which doesn't need a printer.
And, of course, I have to wait 2 or 3 working days for the replacement, so I have to stay in for another 2 days (so no exercise walks).
So it's not just Q that send out unchecked returns. CS did admit that it definitely seemed to be a return.
I haven't even turned it on yet to see if it heats up - - - to be continued.