I must confess to being one of the thousands of people who 'bought' into the whole LE story and ethos at the beginning.
However a few things have been niggling me about them for a while now mainly:
The whole C&P Almond milk debate - yes its been taken out, and yes its obviously made a difference to people. She can say its been taken out because of allergies until she's blue in the face but it was good enough for nearly 15 years. In her book I'm sure she says that the Almond Milk in the C&P is an extract, or something like that, therefore doesn't cause allergies. And at least tell people you're taking it out and don't trot the standard customer blurb, that its been phased out slowly since 2008, customer service are at the heart of the brand etc, etc....
Avon - Sorry Liz, but it was a buy out as reported in the business press, not a flowery partnership you said it was in your flowery press release. A business woman like you should know the difference. And for a company that is BUAV approved to team up with a company who may not test their products on animals, but are not against hiring companies that do to come up with new ingredients on 'medical grounds' is a bit iffy.
Launching new products shampoo and the fragrance, and not sending out samples to customers, expecting them to fork out for the full sizes. Ok I know they could send them back but that's not the point.
There rant over, hope you don't mind but feel better now. Wanted to do that for ages.