Hello Peridot Princess and Welcome!!!!
I am probably Rocks/Coloured Rocks number 1 fan!!! I found them about a week after they launched, and have since purchased a good couple of hundred pieces from them.
I have NEVER had to return a single piece, such has been the quality of the pieces, and such has been the loveliness of everything I have had!!!
I have had a couple of problems with delays on orders, but with the amount of orders I have placed, you have to expect that, and I have to say, when there has been any kind of a problem, it has been resolved exceptionally quickly and efficiently. I have also found that if I have a special request regarding an order I have placed it has never been a problem to arrange...indeed when you deal with the staff at Rocks, it is very much as though nothing is too much trouble for you!!!
The staff are wonderful, the prices are outstanding, and the pieces themselves are fabby!!!
All in all, they are the best of the Jewellry sites/channels, IMHO!!!
....can you tell I like them?!?! Lol!!!